SAP S/4 HANA Migration & Enterprise Core Modernization
How might we modernize core retail workflows by migrating to a modular, API-first ERP platform, enabling real-time data flow, faster procurement, and sustainable cost savings at enterprise scale?
Overview
Product / Initiative: Enterprise Core Platform Modernization โ SAP S/4 HANA Migration
Role: Senior Product Manager โ Master Data & Plan-to-Purchase Lead
Location: Chicago, USA
Scale: 8,000+ stores, 200+ distribution centers, 500K+ SKUs, 15B+ annual transactions
Outcome: Delivered $50M in annual savings by replacing legacy AS/400 with a modular, API-first architecturethrough a strategic SAP S/4HANA migration, modernizing master data, procurement, and supply chain workflows at scale.
Problem / Opportunity
The enterprise backbone was powered by a monolithic AS/400 environment, supporting critical master data and plan-to-purchase functions. Over time, this architecture became a strategic bottleneck.
Key challenges:
๐งฑ Fragmented and inconsistent master data across merchandising, procurement, finance, and supply chain.
โณ Slow plan-to-purchase cycles, limiting agility in a dynamic retail environment.
๐ Rigid and tightly coupled integrations with POS, pricing, and WMS systems.
๐ฐ High operational and maintenance costs of legacy infrastructure.
๐ซ No real-time data flow or API interoperability, hindering innovation.
Opportunity:
Modernize enterprise architecture with SAP S/4 HANA to standardize core workflows and enable real-time orchestration.
Elevate master data from a backend function to a strategic asset.
Drive cost savings, agility, and data integrity at global scale.
Goals & Success Metrics
Primary Goal: Modernize core enterprise workflows to enable real-time data flow, reduce costs, and improve procurement agility.
North Star Metric: Annual cost savings and process efficiency gains.
Supporting Metrics:
๐ฐ $50M annual run-rate savings
โณ 40% reduction in procurement and plan-to-purchase cycle time
๐งญ Improved master data accuracy and governance
๐ฆ Faster vendor onboarding and PO execution
๐งพ Complete decommissioning of legacy AS/400
Targets:
Establish a modular, API-first architecture integrated with POS, pricing, and WMS.
Standardize master data for 500K+ SKUs across 8,000+ stores and 200+ DCs.
Minimize operational risk through staged migration.
Strategy & Approach
Vision: Build a future-ready digital core by migrating enterprise workflows to SAP S/4 HANA, enabling speed, interoperability, and intelligence.
Platform Modernization: Replace AS/400 with a modular SAP platform anchored in master data governance.
API-First Architecture: Decouple core systems to enable real-time integration with downstream apps.
Operational Stability: Use wave-based cutover, parallel runs, and rollback mechanisms to ensure continuity.
Cross-Functional Ownership: Drive alignment across procurement, supply chain, finance, merchandising, and store operations.
Frameworks Used:
๐ OKRs โ aligned modernization outcomes across 8 PM workstreams.
๐ช RICE & MoSCoW prioritization โ sequenced capabilities based on impact, effort, and dependencies.
๐งญ Capability mapping โ ensured platform investments matched business value drivers.
๐ง Phased rollout & parallel run โ reduced risk and ensured stable cutover.
๐ Governance cadence & telemetry โ embedded measurable KPIs in delivery.
My Role & Contributions as Senior PM
Owned the product vision and multi-year modernization roadmap for Master Data and Plan-to-Purchase.
Led and coached 6 feature PMs driving workstreams spanning master data, procurement, vendor onboarding, pricing integration, logistics, and API enablement.
Drove product strategy and prioritization, ensuring architectural and functional investments aligned with business outcomes.
Partnered with engineering leadership to define technical architecture, migration approach, and platform guardrails.
Established measurement frameworks to track cycle time, accuracy, and cost savings through telemetry and reporting.
Led cross-functional stakeholder alignment (Procurement, Finance, Engineering, Merchandising, Store Ops) to secure funding, sign-off, and sequencing.
Drove change management and adoption across thousands of stores and operational teams.
Enabled feature PMs to deliver independently but in sync through clear OKR alignment and governance rituals.
Solution & Execution
๐งญ Master Data Modernization
Migrated product, vendor, pricing, and site master data to SAP Master Data Governance, establishing a single source of truth.
Implemented robust data validation and lifecycle management, improving accuracy and governance.
Enabled real-time master data propagation across 8,000+ stores and 200+ distribution centers.
๐งพ Plan-to-Purchase Transformation
Digitized POs, approvals, and vendor onboarding flows to reduce procurement cycle times by 40%.
Built standardized procurement workflows, eliminating redundant steps and manual interventions.
Improved visibility into supplier performance and inventory readiness.
๐ Integration with Core Retail Systems
Integrated seamlessly with PCMS POS for real-time pricing and sales data synchronization.
Connected with Vistex for pricing, discounts, and settlements.
Linked JDA WMS for live inventory, distribution, and warehouse operations.
Enabled flexible API layer to support future integrations without architectural rework.
๐งฑ Architecture Transformation
Replaced legacy AS/400 with modular, API-first architecture.
Enabled phased cutover with parallel run and rollback capabilities to ensure zero downtime.
Established a stable and scalable platform to support 15B+ annual transactions.
Impact & Results
๐ฐ $50M annual savings from infrastructure rationalization, process automation, and reduced operational overhead.
โณ 40% faster procurement cycles, improving vendor responsiveness and inventory agility.
๐งญ Strengthened master data governance and real-time visibility across the enterprise.
๐งพ Fully retired AS/400 systems, eliminating technical debt and legacy maintenance costs.
๐ Enabled API-first interoperability with pricing, POS, and WMS systems.
๐ Positioned the organization for advanced capabilities in predictive analytics, AI, and dynamic pricing.
Retrospective & Learnings
What worked:
A product-led modernization strategy ensured alignment between business and technology.
Early master data investments accelerated downstream adoption and stabilized operations.
API-first architecture allowed for legacy coexistence during migration.
What could be improved:
Earlier integration of POS and pricing could have amplified business impact sooner.
Key learning:
ERP modernization is most successful when master data is treated as a strategic enabler, not just a technical dependency.