Tushar Singhaniya
Tushar Singhaniya
Senior Product Manager at Microsoft
Remote, India
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I am a product leader with 14+ years of experience building and scaling products that sit at the intersection of AI, SaaS, and enterprise transformation. My career journey has taken me across Microsoft, McKinsey & Company, and Tata Consultancy Services, where I’ve had the privilege of shaping products used by tens of thousands of global users and influencing $100B+ in revenue motions.
What excites me most is the challenge of turning complex business problems into simple, scalable solutions. At Microsoft, I lead the strategy for an AI-driven sales planning platform serving 77K+ GTM users worldwide, where I’ve driven $500M ARR uplift and launched AI-powered pricing engines across 40+ markets. At McKinsey, I took a professional services suite from 0 → 1 → 100, embedding GenAI into workflows that boosted engagement by 30% and productivity by 27%. Earlier, at TCS, I led a $30M portfolio delivering $200M+ business impact by modernizing enterprise systems and launching global retail platforms.
Beyond the numbers, I thrive on customer obsession, cross-functional collaboration, and mentoring product teams. My approach blends data-driven insights, AI-powered innovation, and design thinking to build products that not only drive growth but also create lasting customer value.
I am currently based in India, with H-1B Cap-Exempt status and open to global opportunities (US, UK, EU, Dubai/UAE, and beyond) to contribute to the next wave of AI-powered digital transformation.
Academic Qualifications
Academic Qualifications
Master of Business Administration (MBA)
From Indian Institute of Management (IIM), Kozhikode
(2020 - 2022)
Bachelor of Technology (B.Tech)
From Uttar Pradesh Technical University (UPTU), Lucknow
(2006-2010)
Work Experience
Work Experience
Senior Product Manager
(Jun 2024 - Present)
Lead product strategy and end-to-end lifecycle for Microsoft’s global sales planning platform, serving 77K+ GTM users and influencing $170B+ in commercial revenue motions.
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Product Manager
(Sep 2020 - Jun 2024)
Owned vision and scaling (0→1→100) of McKinsey’s professional services suite, managing $16B+ global engagements, and shaped multi-year strategy with senior partners and practice leaders to align firmwide priorities and influence executive decisions.
Senior Product Manager
(Dec 2010 - Sep 2020)
Directed $30M+ portfolio delivering $200M+ impact, shaping multi-year transformation strategy for retailers serving 150M+ customers, and influenced CxO decisions while leading 8 PMs and 6 squads (80+ members) to deliver scalable enterprise platforms.
Skills
Skills
Product & Strategy: Vision • Portfolio Management • Roadmap Ownership • PLG • GTM • Monetization • Customer Transformation • OKRs • KPI Definition • Hypothesis-Driven Experimentation • Data-Driven Decision-Making
AI & Technology: Generative AI • LLMs • Agentic Workflows • APIs & Data Platforms • Ecosystem Extensibility • Cloud-Native Architecture • Platform Reliability & Observability
Analytics & UX: Telemetry • Funnel Analytics • A/B & Multivariate Testing • Journey Mapping • User Research • Cohort Analysis • SQL • Tableau • Figma • Heap • Miro • Design Thinking
Leadership & Execution: • Executive Stakeholder Alignment • Cross-Org Leadership • PM Org Development • Scaled Agile Delivery • Change Management • P&L Ownership
Domain Expertise: Enterprise SaaS • Sales Ops • Retail Tech • Healthcare • CRM • Fulfillment • Cloud Platforms
Professional Courses
Professional Courses
Digital Product Management
Business Analytics
New Product Development
Business Technology Management
Business Strategy
Leading Modern Day Business
Omnichannel Retail
Strategy
Business Strategies for A Better World
Marketing Strategy
Marketing Mix Implementation
Executive Data Science
Entrepreneurship:
Launching an Innovative
Business
Design Thinking & Innovation
How to Build Digital Products and Apply Product Growth Principles
Diploma in Business Analysis (Specialization in Retail Management)
Certifications
Certifications
Senior Product Manager Certification™
issued by Product School
PMP®
(Project Management Professional) issued by Project Management Insititute (PMI)
PMI-ACP®
(Agile Certified Practitioner) issued by Project Management Insititute (PMI)
PRINCE2® Practitioner
issued by Axelos
Google Project Management
issued by Google on Coursera
ITIL® 4 Foundation
issued by Axelos
ICAgile Certified Professional - Agile Coaching (ICP-ACC)
issued by IC Agile (International Consortium for Agile)
Kanban Foundation KIKF®
issued by Kanban Institute
PSM I & II
(Professional Scrum Master I and II) issued by scrum.org
PSPO I
(Professional Scrum Product Owner I) issued by scrum.org
PSK I
(Professional Scrum with Kanban I) issued by scrum.org
SAFe Practitioner
issued by Scaled Agile
Tableau Desktop Specialist
issued by Tableau
Azure Fundamentals
issued by Microsoft
Data Analyst
issued by Microsoft
Enterprise Design Thinking Practitioner
issued by IBM
Google UX Design
issued by Google on Coursera
RPA Program Manager
(Robotics Process Automation) Program Manager issued by Automation Anywhere
Master Blackblot Product Management Professional (BPMP™)
issued by Blackblot Product Management Expertise
Blackblot Certified Product Coach
issued by Blackblot Product Management Expertise
Brand and Product Management
Foundation Workshop
JIRA Essentials and Agile
issued by Atlassian
Lean Six Sigma - Green Belt
issued by Tata Consultancy Services (TCS)
Generative AI Overview for Project Managers
issued by Project Management Insititute (PMI)
AI for Product Management
issued by Pendo
Micro-Certifications for Product Management
issued by Product School
Product Launches (PRLC™)
Product Roadmapping (PRC™)
Product Strategy (PSC™)
Product Led Growth (PLGC™)
Product Analytics (PAC™)
Major Clients, Projects/Products & Achievements
Major Clients, Projects/Products & Achievements
Project: Engagement Lifecycle Management (ELM)
Role: Product Manager
Location: Gurugram, Haryana, India
Description: The initiative is to digitally transform Mckinsey's internal professional services lifecycle process. The product handles all Mckinsey's professional engagements with their clients. The transformation also includes movement into AWS cloud using service oriented architecture (SOA) and include modern data analytics. Overall initiative is estimated more than $100 Million with team size 200+ associates.
Achievements:
Spearheaded the digital transformation of the engagement lifecycle management, empowering over 5000+ partners and 4+ functions to manage client engagements digitally, resulting in 27% productivity improvement.
Developed 15+ KPIs and incorporated AI to enable data-driven insights and personalization concerning engagement’s financial and operational health. This initiative led to 20% reduction in partners' time dedicated to engagement management.
Introduced the concept of programs in end-to-end engagement lifecycle journey to efficiently handle long-term complex arrangements with clients. Thus, removed 7560 redundant steps (~20k hours per year) for end-users.
Project: Rx Renewal
Role: Senior Product Manager (Pricing & Rx Fulfillment Workflow)
Location: Noida, UP, India
Description: The initiative is to re-write pharmacy management system of Walgreens (US) and build a new internal product. The product currently handles more than 40 million prescriptions per year. The re-write also includes movement into Azure cloud using service oriented architecture (SOA) and include modern data analytics. Overall initiative is estimated more than $200 Million with team size 400+ associates.
Achievements:
Spearheaded pharmacy management product execution from inception to launch, enabled Rx/drug dispensing of 40+ million prescriptions per year on 9000+ stores.
Project: International Portfolio
Role: Senior Product Manager
Location: London, UK
Description: Scope of program was to manage M&S International portfolio whose primary objective is to support expansion of M&S into international market and provide business with right tools and processes. Yearly budget was GBP 2.5 million and team size of 40+ associates.
Achievements:
Introduced agile ways of working and implemented SAFe framework in IT portfolio of 1000+ associates resulting in productivity increase by 18%.
Established B2B wholesale partner channel enabling supply chain operations in international portfolio and achieved revenue gain of 10% QoQ.
Project: Retail and Finance Transformation
Role: Senior Product Manager (Pricing, Master Data and Plan to Purchase)
Location: Chicago, US
Description: Scope of project was to implement SAP Retail and Finance core (SAP S4/Hana) along with compatible third-party packages and solutions (Vistex, PCMS POS, Episys etc.) to replace legacy AS400 systems from 8000+ stores. Overall program was key initiative and estimated more than $300 Million with team size of 400+ associates.
Achievements:
Led cross functional teams and implemented largest SAP S/4 Hana replacing legacy AS400 systems on 8500+ stores resulted in $50 million/year reduction of license fees and operational costs.
Designed store price batching capability for PCMS’s POS product which enabled PCMS organization to comply with legal compliance and enter $15 billion US retail POS market.
Eliminated waste through automation of 40+ key reports, tasks and business processes and saved $1.2 million annually.
Project: Central Pricing Environment
Role: Product Manager
Location: Chicago, US
Description: Scope of program was to redesign the entire pricing processes and system and centralized the overall application. Pricing was done for more than 500K products across 8000+ stores. Program had a budget of $10 Million and team size of 80+ associates.
Achievements:
Identified opportunity and designed centralized retail pricing process for 8000+ stores and managed entire product lifecycle, resulted in $20 million EBIT benefits and 30% increase in business efficiency.
Conceptualized "Deployment Dashboard" with capability of deploying product features on 8000+ stores and producing KPIs and customer success metrics.
Implemented suite of web/mobile apps providing 12000+ users with ability to setup, optimize, manage and execute retail pricing.
Created consensus among 12+ stakeholder groups across the organization and external vendors on product vision, release map and product roadmap, thus achieving 100% customer satisfaction.
Led user interviews, research with end users and user personas, customer feedback and behaviour and gathered key stakeholder pain points to define business case, product backlog and MVP.
Worked with executive leadership to facilitate formulation of new business ideas and functionality, created and track schedules for a multitude of deliverables, funneling all data into the strategic roadmap.
Project: Item Pricing & DSD
Role: Product Lead
Location: Noida, UP, India
Description: Scope was to support the Item, Pricing and DSD applications of Walgreens system. Includes resolution of tickets raised by business users and enhancements to resolve bugs in existing applications.
Achievements:
Collaborated with 10+ teams and improved customer satisfaction to 100% by meeting IT Operations SLAs such as on-time delivery, defect density, MTTR and ageing
Performed root cause identification, analysis, pareto analysis and defect elimination in master data portfolio, thus reduced MTTR (Mean Time Taken for Resolution) from 3.8 days to 2.2 days.
Handled team of 30 associates and executed IT operations in managed-services model which included application support of 20+ business applications with varied technical stack.
Project: Pricing, Advertisement and Promotions
Role: Business Consultant
Location: Chicago, US
Description: Scope was to analyze the current pricing, advertisement and promotion processes and suggest improvements and process optimizations.
Achievements:
Improvements and process optimizations suggested after analyzing the As-Is processes. The discovery process provided recommendations which will improve the system and provide $3.6 million benefits.
Project: Pricing, Advertisement and Promotions
Role: Business Consultant
Location: Chicago, US
Description: Scope was to analyze the current pricing, advertisement and promotion processes and suggest improvements and process optimizations.
Achievements:
Improvements and process optimizations suggested after analyzing the As-Is processes. The discovery process provided recommendations which will improve the system and provide $2 million benefits.
Awards and Honors
Awards and Honors
Certificate of Merit from CBSE
Award for outstanding academic performance and among top 0.1% of successful candidates of all India secondary school examinations 2004 in IT.
Certificate of Merit from CBSE
Award for outstanding academic performance and among top 0.1% of successful candidates of all India secondary school examinations 2004 in IT.
Special Initiative Award from TCS Technology Excellence Group for Best Case Study
Award from TCS Technology Excellence Group, for being in top three out of 1285 entries in most complex implementation category.
ILP Top Performer Award from TCS
Award from TCS for being in top 10 trainees out of 1000+ trainees for outstanding performance in "Initial Learning Program".
Learning Achievement Award (2017, 2018, 2019)
Award from TCS for being top 1% employees out of 400K employees who are continuously learning.
Distinguished Service Award
Award from TCS for completing 10 year anniversary with the rganization.
Certificate of Excellence from Vividha Academy
Selected in 16 players squad out of 700 players in summer camp to represent academy and compete at state and national level matches.
Additional Information
Additional Information
Entrepreneurial Experience – Spearheaded diversification and digitization of the family’s granite business and started new ventures on sustainable energy (solar and ethanol).
Leadership Experience - Held different leadership positions throughout school and college. School Sports Captain (2006), Captain of the Cricket Team (2003-07), Class Prefect (2008-2010), Head of College Discipline Committee (2010), and Chief Organizer of College Annual Fest (2010).
Community Worker - Regular blood donor and involved in community social work.
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